To protect the privacy of our guests while using Mandara Spa, we must limit the number of people we tour through our facility.
Assistance With Making an Appointment
A Spa receptionist will coordinate a Spa experience specifically for your needs.
Customer Requests
You may request a specific gender massage therapist and/or esthetician while booking an appointment. We can not guarantee that we will have your request available at all times. All Spa employees are trained to respect the privacy of our guests and to create a comfortable relaxing environment for all.
Shaving
Shaving is not recommended before a Body Treatment or Men’s Facial. If you choose to shave, please shave at least four hours prior to your service.
Health Problems and Comfort Level
Please notify a Spa receptionist before booking treatments if you are pregnant, have allergies, high blood pressure, any physical ailments, or disabilities. This will prepare our staff far in advance to provide the best possible Spa treatment or therapy for you. When receiving your treatment the technician will address your needs based on your personal assessment. They will speak to you about the temperature, pressure, music, product, and sequence of service they are providing. You may also communicate to us how you are feeling during your service. If there is anything you would like us to address please, inform the technician.
What to Wear During a Treatment
Mandara Spa does not require any dress code, it is a clothing optional environment. It is recommended during a Body Treatment or Massage that those treatments are enjoyed without clothing although undergarments may be worn if preferred. Professional draping is performed throughout the duration of the service for privacy. We request that all guests take a shower prior to arrival. We will provide robes and slippers for your convenience.
Guest Timeliness
We ask that you arrive 15 - 20 minutes prior to your scheduled appointment time, to complete Health History forms and for the benefit to an enjoyable relaxing treatment. Arriving late will possibly interfere with your treatment time so therefore, the treatment may not be as effective or therapeutic for you. All appointments will end at their scheduled time so that the next guest will not be delayed.
Spa Payment Inquiries
We accept all major credit cards, cash and gift certificates. Gratuities are not included with any of our Spa treatments.
Cancellation Policy
Please notify the Spa 48 hours prior to your appointment time if you need to cancel or reschedule. If we do not receive a call, you will be charged 100% full payment for services not canceled in the time allotted.
Gift Certificates
Mandara Spa is not responsible for lost Gift Certificates. Gift Certificates must be presented when services are rendered. Gift certificates are non-refundable and non-transferable. Gift certificates, unless noted, have a one year expiration. Mandara Spa is not responsible for expired gift certificates and we encourage all our clients to use them as soon as possible. No Exceptions will be made to our gift certificate policies
Services and prices are subject to change without notice.
MANDARA SPA
MOTHER'S DAY SPECIAL
PACKAGES STARTING
FROM
$99
TO ORDER A ONLINE GIFT CERTIFICATE
Email: mandara-spa@hotmail.com
Phone Number: 905.266.1800
Available Until May 31, 2013 only.
(these offers may not be combined with any other promotions or discounts. Subject to change without notice. some conditions apply.)
